If Teams is provisioned for your enterprise account, manage your tenant members via Auth0 Teams. To learn more, read Team Member Management.
Availability varies by Auth0 plan
Both your specific login implementation and your Auth0 plan or custom agreement affect whether this feature is available. To learn more, read Pricing.
- Go to Dashboard > Settings > Tenant Members.
- Click Add Member.
- On the Add New Tenant Member screen, enter the user’s email address and select the roles you would like to assign to them.
- Click Invite.
Auth0 will send an email to the user with a link for them to click to accept the invitation. Before the user accepts the invitation, they will appear in the Invitations list as pending. If you click the
...you will see Remove invitation or Copy invitation link.
Missing tenants
Users can create Auth0 accounts in different ways. For example, they can sign up with a social provider (e.g., Google, GitHub), then sign up again using their email address. If your tenant members cannot see all of their tenants after logging in, check to see if they have multiple Auth0 accounts. You can view the signup method used by the Dashboard tenant member by going to Dashboard > Tenant Settings > Tenant Members.
Auth0 Support Center syncWhen using Auth0 Support Center to create a support case, the CC field is restricted to existing tenant members. After a tenant member accepts an invitation, it may take up to 12 hours for them to be synced to the Auth0 Support Center and available to add to the CC field.